How to make reservations
- To make a reservation in our system, the client must specify the dates of their stay in one of our properties.
- LDM Concept will receive an email notifying the customer’s interest with the selected data to verify the availability of the property.
- Once the availability is confirmed, the customer will be notified by email.
- The client upon receiving the mail confirming availability, must immediately make the payment of the 50% required to complete the reservation.
- The remaining 50% will be paid once the client begins his stay at the property.
How to request returns
- To request the cancellation of your reservation, the client must contact us in a period no less than 60 days.
- If your cancellation is not notified within a period of less than 60 days, the reservation pay will not be returned.
- If your cancellation is not notified within a period less than 30 days, the client must pay 100% of the totality of your stay.